Deleting your PicMiz account

How to request deletion

• In the app: More → Settings → Account → Delete account. Confirm the request and it is sent to our support team.
• By email: write to [email protected] from the account's email address, with the subject "Delete account".

Only the account owner can request its deletion. We confirm that we received the request, complete the deletion within 30 days of receiving the request and let you know when it is complete.

What is deleted

The account and its users, the galleries, the uploaded photos and videos, the projects, the calendar and client-management data, and your backups in the System.

What is kept

• Records the law requires us to keep, such as billing records and invoices, for the period the law sets.
• The record of the choices made in the cookie and analytics consent window, as evidence of the choice, for up to 3 years from the date of the choice.
• The correspondence with support, including the request itself, for up to 24 months from the date the enquiry is closed.

See the privacy policy for details.